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Common questions

BBC Maestro is a subscription-based streaming platform, created to educate and inspire people to explore their creativity. Through pre-recorded lessons and detailed course notes, anyone can learn a wide range of disciplines and follow in the footsteps of experts respected all over the world. BBC Maestro offers single course purchases or an annual subscription.

Everything. Access to all courses, course notes, the BBC Maestro app, and the ability to download courses to watch on the go.

You'll need to provide an email address, password, and bank card details to create an account, but no payment will be taken until the trial has ended. A trial lasts 10 days from the point of sign up. After 10 days, we will automatically take a payment of $120 to start your annual subscription. You can cancel your trial at anytime in your account settings. You'll have access to easy-to-follow video lessons. Watch on your computer, tablet or mobile and learn on demand, wherever and whenever you like. Our courses are beginner-friendly and you can watch as many times as you like, at your own pace. Terms for the free trial can be found here: https://www.bbcmaestro.com/freetrial-terms

You can buy an annual subscription to get full access to all BBC Maestro courses, lessons and course notes for one year. You can enjoy over 100 hours of video lessons and your own pace and watch as many times as you like. You'll also have access to any new courses added throughout the year.

Yes, all our courses have English subtitles that can be accessed by clicking the CC button on the video player. We also have downloadable PDF course notes to go with each course, which offer more detailed information and tips.

No, all our courses are self-paced and no courses will be removed from the site or ‘expire’. If you have an all-access annual subscription, you can watch any content while your subscription is valid. If you don’t have an all-access subscription, but instead have bought one or more individual courses, the purchased content is yours to keep for life, and lessons can be watched as many times as you like.

Subscribers will have instant access to new courses as they are released. Please note that any courses in the Upcoming Courses section may be released outside of your annual subscription period. If you have any questions about an upcoming course, please email [email protected].

We offer a 14-day money back guarantee for your first all-access annual subscription, if you aren't completely satisfied with your purchase. See our terms and conditions for details, or email [email protected].