
Building a team is an art that combines leadership, communication, and trust. Whether you’re leading a small startup or managing a large organisation, here are some steps to help you craft a team that thrives.
- 1. Define a clear vision
- 2. Build on core values
- 3. Recruit for diversity and strengths
- 4. Communicate effectively
- 5. Foster collaboration, not competition
- 6. Encourage growth and learning
- 7. Empower your team
- 8. Navigate challenges with resilience
- 9. Celebrate milestones
- 10. Prioritise wellbeing
- What makes a team successful?
1. Define a clear vision
Every team should have a vision they’re aligned on. Having an end goal in mind means that everyone in the team understands what they are working toward and why it matters.
A clear vision acts as a guiding force, keeping the team focused, motivated and moving in the same direction. When individuals can visualise success before it becomes reality, they’re more likely to stay engaged in their work and remain committed to the process. Not only can it create an environment where collaboration thrives, but it also fosters accountability and ensures each team member understands their role in achieving shared goals and their impact.
Without a clear vision, teams can become disorganised, lose momentum and struggle to make meaningful progress.
Reflection: What is the big-picture goal your team should aspire to?

2. Build on core values
Core values are key to building a successful business and a successful team. They can shape collaboration, decision-making, and innovation. When clearly defined, they create unity, guiding teams through challenges and fostering trust. Shared values encourage psychological safety, allowing individuals to take creative risks without fear of failure.
To develop your own set of core values, start by identifying what truly matters to your team. What principles drive your creative process? What behaviours do you want to encourage? Once established, integrate these values into daily workflows, hiring decisions, and team discussions.
Tip: Develop a set of team values, share them openly and revisit them regularly to maintain alignment.
3. Recruit for diversity and strengths
Building a team with complementary skills is essential for long-term success. The strongest teams are made up of individuals who bring different perspectives, challenge ideas, and fill gaps in expertise.
Hiring people who are eager to learn and grow alongside the business can be just as valuable as bringing in experienced professionals. A diverse mix of backgrounds and skill sets leads to richer ideas, better problem-solving, and more balanced decision-making.
Reflection: Are you recruiting individuals who challenge and complement your strengths?
4. Communicate effectively
Clear and open communication is the backbone of any successful team. From setting expectations on how the team communicates (e.g., daily check-ins, weekly meetings, Slack/email protocols) to modelling honest and open communication in your own behaviour (sharing updates, admitting mistakes and inviting feedback), there are plenty of ways to create healthy communication amongst your team.
Transparency is equally important – when everyone knows the reasoning behind decisions, they feel more invested and motivated.
Here are some ways to create healthy communication:
- Encourage active listening
- Train your teams on active listening techniques
- Minimise distractions during conversations (no multitasking during meetings)
- Promote constructive feedback
- Normalise feedback as a two-way street – leaders should give and receive feedback regularly.
- Adapt to different communication styles
- Offer multiple ways for people to express ideas (e.g., anonymous suggestion forms, group brainstorming sessions).
Tip: Foster a culture where team members feel safe to voice their opinions and ideas.
5. Foster collaboration, not competition
A collaborative culture helps teams thrive. When individuals work together, they create stronger ideas, solve problems more effectively, and build a more supportive environment.
A competitive environment can breed tension, diminish trust, and discourage open communication, ultimately stifling creativity and progress.
Encouraging cooperation leads to a more innovative and resilient team, where success is collective rather than individual.
Reflection: How can you design team structures that encourage collaboration?
6. Encourage growth and learning
Building a great team means creating space for continuous growth and development.
A thriving team is one where individuals are constantly evolving, gaining new skills, and pushing creative boundaries. Offering opportunities for professional development, mentoring, and skill-building not only strengthens the team but also fosters loyalty and motivation.
Tip: Provide regular feedback and recognise achievements to keep morale high.
7. Empower your team
Micromanagement stifles creativity and innovation, whereas trust empowers individuals to take ownership of their work. When individuals feel trusted, they are more likely to take initiative and drive results.
A well-functioning team operates like a relay race – everyone needs to be in the right place at the right time, ready to contribute. Giving people autonomy in their roles fosters accountability, confidence, and a sense of pride in their contributions.
Ways to empower your team:
- Avoid micromanaging – guide them when needed but trust them to execute their tasks effectively
- Provide clear goals and expectations so employees can find their own solutions
- Celebrate their contributions
Reflection: Are you giving your team the autonomy to succeed?
8. Navigate challenges with resilience
Every team will face challenges, but resilience is what defines long-term success. Setbacks are inevitable, but they provide opportunities for learning and growth. A resilient team views obstacles as stepping stones, adapting to difficulties with creativity and determination.
By fostering a culture where failure is seen as a lesson rather than a roadblock, teams can stay motivated, innovative, and focused on their goals.
Tip: Use challenges as team-building moments to strengthen trust and collaboration.
9. Celebrate milestones
Recognising and celebrating successes, both big and small is important. Finding ways to acknowledge achievements fosters a sense of belonging and reinforces the value of each team member’s contributions.
Creating memorable moments around milestones not only boosts morale but also strengthens team unity. Celebration isn’t just about recognition – it’s about showing people that their work truly matters.
Reflection: How are you celebrating your team’s achievements?
10. Prioritise wellbeing
An effective team is a happy and balanced one. Burnout can quickly lead to disengagement and inefficiency, so prioritising well-being ensures long-term success.
Leaders play a crucial role in creating an environment where individuals feel supported, valued, and able to grow. Encouraging a healthy work-life balance, promoting well-being initiatives, and ensuring workloads are manageable all contribute to a more energised and productive team.
Tip: Regularly check in on your team’s mental and physical well-being.
What makes a team successful?
Effective teams are characterised by clear communication, shared goals, and trust among each other. But what makes a good team truly exceptional is its ability to harness diverse skills and perspectives, while remaining united in purpose.
Assembling a team requires intentionality, resilience, and an emphasis on personal growth. Understanding how to build a team that thrives together involves creating a shared vision and fostering a culture of collaboration.
Building an effective team is not just about hiring the right people but also about empowering, communicating, and growing together. By following these principles, you’ll foster a team that not only achieves its goals but also thrives. Remember, success is a collective journey.
Want to master the skills needed to grow and lead a thriving business? Explore Jo Malone CBE’s course, Think Like an Entrepreneur, and Trinny Woodall’s, Thriving in Business.